February 2nd, 2012 
Guest Authors 
At present, around 10% of the world owns a smartphone. In Singapore, that figure is as high as 90%; in India, it’s a mere 3%. The fact of the matter is, there are many who simply can’t live without one – smartphones are part and parcel of everyday life.
February 2nd, 2012 Social Guy 
Facebook, the largest online social networking site, is going to file for an IPO (Initial Public Offering) on Wednesday that will finally value the company at $75 billion to $100 billion, cashing in on the fuel that powers the engine of Internet commerce: Personal Data.
Facebook is considered so precious because it is more than the sum of its users. More than the world’s largest social network, it is a fast-churning data machine that captures and processes every click and interaction on its platform.
February 1st, 2012 Social Guy 
Imagine a team of staff that grows your business with almost no overhead. They obliterate the threat of dissatisfied customers and help keep you ahead of your competitors, while regularly offering innovative ideas that make your business more agile and resilient in a struggling economy.
January 27th, 2012 Social Guy 
Consumer appetite for Facebook Credits is rapidly growing. To satisfy that appetite, consumers now have a new opportunity called Plink, the first Facebook Credits-based loyalty program that rewards Facebook members for dining and making purchases at their favorite restaurants and offline retailers.
Posted in Facebook, Social Media, Social Networking, StartUp 
Tags: Shopping, Social Gaming 
No Comments » January 25th, 2012 Guest Authors 
It is critical for contact center agents to have access to every interaction with an individual customer, whether it comes from email, telephone, SMS, Twitter or Facebook, if the organization is to be able to respond appropriately. This was one of the themes discussed at the recent Genesys Social Media and Customer Services Summit in London, where guest speaker, Dr Natalie Petouhoff (@drnatalie), related a relevant real-life experience.
