You are here: Home » Infographic

Category Archives: Infographic

Feed Subscription<

Get Yourself In The Loop On Twitter (Infographic)

Twitter Search Numbers

Twitter. Just say this word at any party or social gathering, and you’re bound to get a variety of interesting responses. Some people love it, some people hate it, and some people just don’t care. No matter how you feel, you can’t argue how important Twitter has become in today’s social media-driven society. Most of us have a Twitter account, whether we use it non-stop or only on occasion. Even some of the most popular television shows, like The Voice, uses tweets to engage their viewing audience. During their live final shows, viewers are encouraged to tweet in order to ... Read More »

4 Google Analytics Time Hacks that Will Strengthen Your Marketing

Google Analytics Time Hacks

If you are like most marketers, your time is limited. It’s much easier to collect only vanity metrics, such as page views and social followers. The problem is that data requires analysis. You need some hacks to help you save time but still get the actionable metrics you need. Actionable metrics lead increased ROI. With some strategic effort in Google Analytics, you’ll be surprised at how much you can accomplish. Time Hack 1: Determine if your metrics are actionable It’s time to admit if you have a problem. Are you truly collecting the right metrics?  Some data is more actionable ... Read More »

The Social CEO 2014: 68% of CEOs Have No Social Presence (Infographic)

The Social CEO (Infographic)

Did you know that 68% of CEOs have no social presence whatsoever on the top five social networks? Surprising, isn’t it? But wait, there’s more! It seems that even today most CEOs do not understand the power of sociability. A very large section of them either do not have a social presence or is merely active on LinkedIn and Twitter. And those who really do have a prominent social media presence prefer Instagram over Google Plus. However, it’s time CEOs become more sociable. It will bring them closer to the customers, help address issues in a better way and increase ... Read More »

30 Reasons – Pinterest Will Rule in 2014 (Infographic)

Pinterest Will Rule in 2014

As much as we would like to think Facebook is the most powerful social media tool, our friends at Omnicore make a good argument that Pinterest has really picked up the pace and is here to rule over all the other social media tools. Here are the key points from the infographic: Pinterest has 70 million users There are 2.5 million monthly page views Pinterest attracts 1090 visitors per minute Pinterest user stays on the site for 15.8 minutes Pinterest is overwhelmingly used by women with a 83% women to 17% men ratio Pinterest is most popular among 35-54 years old users followed ... Read More »

Customer Service Survey Shows The Phone Is No Longer King! (Infographic)

Customer Service Channel Evolution

A recent Genesys survey found that consumers want customer service to be accessible at all times and on all channels, be it voice, e-mail, web chat, SMS, or via a mobile app. No new news to those of us in this industry, but let’s take a closer look. It now seems that the preferred channel for customer service is email – the landline phone has seen a huge 53% decrease in popularity as the preferred channel to contact customer service. Add to this the fact that 51% of customers use the company website first to resolve their questions before calling ... Read More »